The Commons

Despite being a country where Internet connections are often unreliable, India can usually be seen as an early adopter of new web and social media applications.  India’s citizens have so wholly embraced Facebook that they love it almost as much as they love film.  Facebook recently announced that it will open its first Asian office in Hyderabad, the capital of India’s southern state, Andhra Pradesh.  So it’s no wonder that in India, using Bubbly – the new social media service that allows users to follow each other by sending and receiving audio messages, what’s being called a “voice-based Twitter” – is becoming as popular as sending text messages.

Like Tweets and most texts, bubbles are short, with a recording limit at one minute.  But Bubbly has added intimacy – users hear a favorite, well-known, or trusted voice instead of just reading a simple message, which, for celebrities, could have been written by an agent.

While the BBC is leading networks in using Bubbly to release breaking news, the Indian film industry is using Bubbly as a tool to build buzz – and brands.

Aamir Khan and Kareena Kapoor, Bollywood stars who appear together in the film “3 Idiots,” were using Bubbly to promote the film before its release.  Their bubbles soon had hundreds of thousands of followers, and built incredible anticipation over the movie.  The film swept India’s 2010 Star Screen and Filmfare Awards, and has grossed over $86 million – the highest profit in history for any Indian-made film.  It seems the film owes some of its box office success to Bubbly.  And so do its stars.

Bollywood stars aren’t free from Hollywood’s standards of youth and vitality to grab choice roles and maintain careers.  And what better way to appear young than to be among the first to popularize a new social media tool?  In a recent interview, the mid-40s Aamir Khan was asked how he stays young looking enough to play a 20-something college student in “3 Idiots.”  He answered that it’s essential to eat a balanced diet, drink lots of water, and get plenty of rest.  He could have added bubbling to the list.

The list of countries in which BubbleTalk has been launched is limited so far, and there aren’t immediate plans for a U.S. (or U.K.) launch.  So while there aren’t options here now for utilization, there is time to investigate how potential users respond to this new media and the potential impact on communication channels here.  Is enthusiasm for Twitter fading?  Nonprofits struggle with being both media savvy and able to implement new options usefully, could BubbleTalk be the righ solution?  Or is this mode of information dissemination not the right match?  One blogger notes, “ears are for music and for live communication, not for news that I scan more quickly with my eyes.”  Let us know your initial reaction to this emerging tool.

- Liz Arora

Tags: blogging, BubbleTalk, e-marketing, facebook, globalization, nonprofit communications, nonprofit marketing, resources, social media, technology, trends, twitter, web 2.0