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	<title>LipmanHearne Blog &#187; twitter</title>
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	<link>http://www.lipmanhearnecommons.com</link>
	<description>Conversations for Visionary Organizations</description>
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		<title>Bubbles are taking off over India</title>
		<link>http://www.lipmanhearnecommons.com/2010/04/bubbles-are-taking-off-over-india/</link>
		<comments>http://www.lipmanhearnecommons.com/2010/04/bubbles-are-taking-off-over-india/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 15:06:12 +0000</pubDate>
		<dc:creator>ElizabethW</dc:creator>
				<category><![CDATA[On Our Radar]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[BubbleTalk]]></category>
		<category><![CDATA[e-marketing]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[globalization]]></category>
		<category><![CDATA[nonprofit communications]]></category>
		<category><![CDATA[nonprofit marketing]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=1073</guid>
		<description><![CDATA[Despite being a country where Internet connections are often unreliable, India can usually be seen as an early adopter of new web and social media applications.  India’s citizens have so wholly embraced Facebook that they love it almost as much as they love film.  Facebook recently announced that it will open its first Asian office [...]]]></description>
			<content:encoded><![CDATA[<p>Despite being a country where Internet connections are often unreliable, India can usually be seen as an early adopter of new web and social media applications.  <a href="http://www.thedailybeast.com/blogs-and-stories/2010-03-16/facebook-friends-india/" target="_blank">India’s citizens have so wholly embraced <em>Facebook</em></a> that they love it almost as much as they love film.  <em>Facebook</em> recently announced that it will <a href="http://www.reuters.com/article/idUSTRE62E18720100315?type=technologyNews" target="_blank">open its first Asian office</a> in Hyderabad, the capital of India’s southern state, Andhra Pradesh.  So it’s no wonder that in India, using <em>Bubbly</em> – the new social media service that allows users to follow each other by sending and receiving audio messages, what’s being called a “<a href="http://www.businessinsider.com/is-voice-based-bubbly-the-new-twitter-2010-3" target="_blank">voice-based <em>Twitter</em></a>” – is becoming as popular as sending text messages.</p>
<p>Like Tweets and most texts, bubbles are short, with a recording limit at one minute.  But <em>Bubbly</em> has added intimacy – users hear a favorite, well-known, or trusted voice instead of just reading a simple message, which, for celebrities, could have been written by an agent.</p>
<p>While the BBC is leading networks in using <em>Bubbly</em> to release breaking news, the Indian film industry is using <em>Bubbly</em> as a tool to build buzz – and brands.</p>
<p>Aamir Khan and Kareena Kapoor, Bollywood stars who appear together in the film “<em>3 Idiots</em>,” were using <em>Bubbly</em> to promote the film before its release.  Their bubbles soon had hundreds of thousands of followers, and built incredible anticipation over the movie.  The film swept India’s <em>2010 Star Screen and Filmfare Awards</em>, and has grossed over $86 million – the highest profit in history for any Indian-made film.  It seems the film owes some of its box office success to <em>Bubbly</em>.  And so do its stars.</p>
<p>Bollywood stars aren’t free from Hollywood’s standards of youth and vitality to grab choice roles and maintain careers.  And what better way to appear young than to be among the first to popularize a new social media tool?  In a recent interview, the mid-40s Aamir Khan was asked how he stays young looking enough to play a 20-something college student in “3 Idiots.”  He answered that it’s essential to eat a balanced diet, drink lots of water, and get plenty of rest.  He could have added bubbling to the list.</p>
<p>The list of countries in which <em>BubbleTalk</em> has been launched is limited so far, and there aren’t immediate plans for a U.S. (or U.K.) launch.  So while there aren’t options here now for utilization, there is time to investigate how potential users respond to this new media and the potential impact on communication channels here.  Is enthusiasm for Twitter fading?  Nonprofits struggle with being both media savvy and able to implement new options usefully, could <em>BubbleTalk</em> be the righ solution?  Or is this mode of information dissemination not the right match?  One blogger notes, “<a href="http://vator.tv/news/show/2010-03-11-bubbly-spills-across-india-into-asia" target="_blank">ears are for music and for live communication, not for news that I scan more quickly with my eyes</a>.”  Let us know your initial reaction to this emerging tool.</p>
<p>- Liz Arora</p>
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		<title>AdAge Announces Tweet Tracking</title>
		<link>http://www.lipmanhearnecommons.com/2010/02/adage-announces-tweet-tracking/</link>
		<comments>http://www.lipmanhearnecommons.com/2010/02/adage-announces-tweet-tracking/#comments</comments>
		<pubDate>Mon, 15 Feb 2010 15:48:46 +0000</pubDate>
		<dc:creator>ElizabethW</dc:creator>
				<category><![CDATA[On Our Radar]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[e-marketing]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=957</guid>
		<description><![CDATA[Leading online news source for the marketing and media fields, Advertising Age, launched  the first of what is to be weekly installments of a Twitter measuring chart, entitled “Top 10 Most Tweeted Brands.” A collaboration with What the Trend, a social media trend-analytics service, this chart attempts to list the week’s ten most popular brands [...]]]></description>
			<content:encoded><![CDATA[<p>Leading online news source for the marketing and media fields, <a href="http://adage.com/" target="_blank"><em>Advertising Age</em></a>, launched  the first of what is to be weekly installments of a Twitter measuring chart, entitled “<a href="http://adage.com/mediaworks/article?article_id=142084" target="_blank">Top 10 Most Tweeted Brands</a>.” A collaboration with <a href="http://whatthetrend.com/" target="_blank"><em>What the Trend</em></a>, a social media trend-analytics service, this chart attempts to list the week’s ten most popular brands that appear on Twitter. Given the seemingly long-term debate over the possibility of <a href="http://www.wired.com/epicenter/2008/10/twitter-to-get/" target="_blank">monetizing Twitter</a> – is this the first step in the path to true profitability for the social media tool?</p>
<p>Another curiosity is the seemingly broad use of the word “brand” being used to compile the list.  In addition to Valentine’s Day (really!?) there is an eclectic mix of people (Alexander McQueen), products (Apple iPad) and annual events (Super Bowl). Should these topics really be compared to each other from a marketing perspective? Will tracking of such mixed topics really help Twitter’s future monetization? And more importantly will those Justin Bieber followers succeed in taking over the Twitterverse?</p>
<p>Share your thoughts on what trends and behaviors should be tracked on Twitter in the comments section.</p>
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		<title>The “LipDub” Phenomenon: Higher Ed Marketing Meets MTV</title>
		<link>http://www.lipmanhearnecommons.com/2010/01/the-%e2%80%9clipdub%e2%80%9d-phenomenon-higher-ed-marketing-meets-mtv/</link>
		<comments>http://www.lipmanhearnecommons.com/2010/01/the-%e2%80%9clipdub%e2%80%9d-phenomenon-higher-ed-marketing-meets-mtv/#comments</comments>
		<pubDate>Tue, 26 Jan 2010 21:52:37 +0000</pubDate>
		<dc:creator>ElizabethW</dc:creator>
				<category><![CDATA[Clients in the News]]></category>
		<category><![CDATA[On Our Radar]]></category>
		<category><![CDATA[admissions]]></category>
		<category><![CDATA[alumni]]></category>
		<category><![CDATA[brand personality]]></category>
		<category><![CDATA[e-marketing]]></category>
		<category><![CDATA[higher education]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[media strategy]]></category>
		<category><![CDATA[nonprofit communications]]></category>
		<category><![CDATA[nonprofit marketing]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[targeting]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=912</guid>
		<description><![CDATA[Amid Facebook fan pages and Twitter posts, colleges and universities appear to be embracing a new social media trend to include in their marketing and communications strategies – “LipDub.” Part virtual campus tour and part music video, “LipDub” is a style of video that aims to showcase a college’s campus and student life in a [...]]]></description>
			<content:encoded><![CDATA[<p>Amid Facebook fan pages and Twitter posts, colleges and universities appear to be embracing a new social media trend to include in their marketing and communications strategies – “LipDub.” Part virtual campus tour and part music video, “LipDub” is a style of video that aims to showcase a college’s campus and student life in a creative and entertaining way.</p>
<p>The technique was created by a group of students at Hochshule Furtwangen University in Germany, who wanted to “show the whole world that studying does not have to be boring.”<a href="http://universitylipdub.com/videos/" target="_blank"> They shot a video</a> in which students lip sync to a song, while the camera follows them through campus, resulting in a highly-choreographed musical university tour. This spurred the creation of the “<a href="http://universitylipdub.com/project/" target="_blank">University LipDub Project</a>,” which challenges students of other colleges to produce their own videos and show what their campus has to offer (and to see if their creation is worthy of “going viral”).</p>
<p>What started as a European phenomenon gradually moved over to Canada, where the <a href="http://www.youtube.com/watch?v=-zcOFN_VBVo" target="_blank">Université du Québec à Montréal’s “LipDub” video</a> made quite an impression – it became so popular that it was featured on CNN and, to date, has received over 4 million hits on YouTube. Now, U.S. universities have begun to catch on, with <a href="http://www.youtube.com/watch?v=x2eLc8mdcTg" target="_blank">Texas State University</a> and <a href="http://www.youtube.com/watch?v=75XPEq6aH4k" target="_blank">Suffolk University</a> being some of the first to embrace the trend.</p>
<p>A prime example that this phenomenon has the chance to transition from a grassroots amusement to a legitimate communications department marketing tool is <a href="http://www.youtube.com/watch?v=KEy5MCWI1sE" target="_blank">Johns Hopkins University’s end-of-the-year “LipDub” video</a>. Created to thank their donors for their continued support, it shows how the whole university community can collaborate and lend their voice to promote their community and showcase the spirit behind the brand.</p>
<p>The key to not killing this concept before it leaves the ground is to remain inclusive when it comes to who is primarily representing the university. It is ok for the university staff to have a stake in the video, but don’t lose the student-run feel. As with the popular strategy of featuring student blogs on admissions websites, <a href="http://www.mitadmissions.org/blogs.shtml" target="_blank">like MIT does</a>, it is the sense that it is providing an unfiltered, first-hand account of campus life that is the spark behind these videos.</p>
<p>Have other examples of social media trends storming your campus? Share them in the comments section.</p>
<p>-Erin Kelly, <em>Marketing Intern</em></p>
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		<title>Three Paths to Staffing Social Media</title>
		<link>http://www.lipmanhearnecommons.com/2009/07/three-paths-to-staffing-social-media/</link>
		<comments>http://www.lipmanhearnecommons.com/2009/07/three-paths-to-staffing-social-media/#comments</comments>
		<pubDate>Wed, 01 Jul 2009 15:23:31 +0000</pubDate>
		<dc:creator>ElizabethW</dc:creator>
				<category><![CDATA[Insight]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[media strategy]]></category>
		<category><![CDATA[nonprofit communications]]></category>
		<category><![CDATA[nonprofit marketing]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=681</guid>
		<description><![CDATA[Bring up social media in a group of nonprofit leaders, and the conversation stops. There’s often a long silence — the kind that makes presenters wince — and then someone raises a hand and asks, “How?” Not how to do it, not how to figure out what to say, but how can we possibly do [...]]]></description>
			<content:encoded><![CDATA[<p>Bring up social media in a group of nonprofit leaders, and the conversation stops.</p>
<p>There’s often a long silence — the kind that makes presenters wince — and then someone raises a hand and asks, “How?” Not how to do it, not how to figure out what to say, but how can we possibly do that, too? In other words, how can we staff this?</p>
<p>That’s pretty much what happened during the Innovation session at the  <a href="http://www.dc-cares.org/biz_summit.html" target="_blank">Greater DC Care’s 2009 Business and Nonprofit Philanthropy Summit and Awards</a> conference. The question came from a small nonprofit, and everyone in the room started nodding.</p>
<p>There isn’t a single, easy, comfortable answer. So, I offered three uncomfortable ones.</p>
<p>Once you’ve decided that channels such as blogs, Twitter, or Facebook really could be important components of your marketing, you may have to court that special staff member who has an incredible and personable voice and is willing to take on the extra responsibility. That staff member could be anyone, including the executive director. That’s the case for a small Chicago nonprofit called <a href="http://www.facebook.com/pages/Sit-Stay-Read/46349723294" target="_blank">Sit, Stay, Read</a>, which uses dogs to help kids learn to read. The executive director is very much the voice of the organization on Facebook and other tools. Mary Ellen Schneider’s style is so distinctive; you can literally hear her voice when you read her entries.</p>
<p>Or you may want to ask a volunteer with a similarly distinctive voice and a passion for the organization. This is controversial. Some fear that activating volunteers means a dangerous loss of control. Others, such as <a href="http://www.newtactics.org/" target="_blank">New Tactics in Human Rights</a>, have forged ahead with multiple volunteer bloggers.</p>
<p>In higher ed and larger organizations, the answer may be an uncomfortable four-letter word: hire. Of course that’s tough to do in these economic times. As a result, the answer may be reallocating staff duties, so that real time is available to the person tasked with tracking and participating in online conversations, writing and recruiting others to write for blogs and other channels, and lending social media strategies to the communications mix.</p>
<p>But one thing is clear: a long, deadening silence probably isn’t the solution.</p>
<p>- <a href="http://www.lipmanhearne.com/team/reilly/" target="_blank">Lee Reilly</a>, <em>Vice President, Interactive</em></p>
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		<title>Dive in and explore the social media &#8220;coral reef&#8221;</title>
		<link>http://www.lipmanhearnecommons.com/2009/06/dive-in-and-explore-the-social-mediacoral-reef/</link>
		<comments>http://www.lipmanhearnecommons.com/2009/06/dive-in-and-explore-the-social-mediacoral-reef/#comments</comments>
		<pubDate>Tue, 23 Jun 2009 22:20:18 +0000</pubDate>
		<dc:creator>Rob Moore</dc:creator>
				<category><![CDATA[Clients in the News]]></category>
		<category><![CDATA[Insight]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[higher education]]></category>
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		<category><![CDATA[social media coral reef]]></category>
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		<category><![CDATA[web 2.0]]></category>

		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=603</guid>
		<description><![CDATA[Late last week Masha Alexander and I were at the Rosenstiel School of Marine and Atmospheric Science at the University of Miami. Among other cool stuff, I had the chance to hold a hefty Aplysia californica – a.k.a. a common sea slug. Aplysia are bred in quantity at Rosenstiel because their neurons are large and [...]]]></description>
			<content:encoded><![CDATA[<p>Late last week <a href="https://twitter.com/MashaAlexander" target="_blank">Masha Alexander</a> and I were at the <a href="http://www.rsmas.miami.edu/" target="_blank">Rosenstiel School of Marine and Atmospheric Science at the University of Miami</a>. Among other cool stuff, I had the chance to hold a hefty Aplysia californica – a.k.a. a common sea slug. Aplysia are bred in quantity at Rosenstiel because their neurons are large and accessible, making them  great for neurological research, including inquiries into Parkinson’s, Alzheimer’s, and other debilitating diseases. The one I held was upset with me, though – squirting purple ink all over my hands.</p>
<p><a href="http://www.lipmanhearnecommons.com/wp-content/uploads/2009/06/rob-and-squid.jpg"><img class="alignnone size-medium wp-image-662" title="rob-and-squid" src="http://www.lipmanhearnecommons.com/wp-content/uploads/2009/06/rob-and-squid-225x300.jpg" alt="rob-and-squid" width="225" height="300" /></a></p>
<p>Remarkable work is taking place at the Rosenstiel School – one of the signature research and education programs of the <a href="http://www6.miami.edu/UMH/CDA/UMH_Main/" target="_blank">University of Miami</a>. They are looking at climate change, coastal ecosystems, fisheries and aquaculture, hurricane prediction and tracking, and other “hot button” issues. And as we talked with the new Dean – Roni Avissar – and his colleagues about the role of social media in creating awareness of and understanding about the remarkable contributions that the School is making in these critical research areas, I had a flash of insight.</p>
<p>It struck me that the ocean contains a perfect metaphor for the complex environment of user-generated content and social media. It’s been described in the past as a rainbow or a flower or a garden – all useful descriptions but somehow incomplete. What the blogosphere and social networking sites resemble more than anything else is a coral reef – a remarkable and glorious construction made up of billions of individual units (polyps, in the case of the reef, and posts and comments in the case of the social network) that collect and fuse together into structures of remarkable size, complexity, diversity, and outright beauty. What is <a href="http://www.wikipedia.org/" target="_blank">Wikipedia</a> if not a vibrant, living, and growing “reef” of evolving content? What is <a href="http://alltop.com/" target="_blank">Alltop</a> if not a field guide to a constantly evolving ecosystem of ideas? And who hasn’t felt the need to take a deep breath before diving into the dense and fascinating world of social media?</p>
<p>Just take the plunge.</p>
<p>- <a href="http://www.lipmanhearne.com/team/moore/" target="_blank">Rob Moore</a>, Ph.D., <em>Managing Partner</em></p>
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		<title>Is Online Sharing a Sign of &#8220;New Socialism?&#8221;</title>
		<link>http://www.lipmanhearnecommons.com/2009/06/is-online-sharing-a-sign-of-new-socialism/</link>
		<comments>http://www.lipmanhearnecommons.com/2009/06/is-online-sharing-a-sign-of-new-socialism/#comments</comments>
		<pubDate>Thu, 18 Jun 2009 18:53:00 +0000</pubDate>
		<dc:creator>ElizabethW</dc:creator>
				<category><![CDATA[On Our Radar]]></category>
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		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=584</guid>
		<description><![CDATA[Wired Magazine’s new-ideas issue is great fun, including the cover articles, “Detroit Re-imagined” and “Googlenomics Explained.” But the most fun may be “Socialism Redefined,” which turns socialism (to some a dirty word) inside out— and predicts a “globalist collectivist society.” (This is only partly serious. Notice in the historical timeline feature, Linux 10 is jokingly [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.wired.com/wired/issue/17-06" target="_blank">Wired Magazine’s new-ideas issue</a> is great fun, including the cover articles, “Detroit Re-imagined” and “Googlenomics Explained.” But the most fun may be “Socialism Redefined,” which turns socialism (to some a dirty word) inside out— and predicts a “globalist collectivist society.” (This is only partly serious. Notice in the historical timeline feature, Linux 10 is jokingly listed alongside the dissolution of the Soviet Union.)</p>
<p>The point: Voluntary collectivism, such as <a href="http://www.wikipedia.org/" target="_blank">Wikipedia</a> and tools for sharing, such as <a href="http://www.flickr.com/" target="_blank">Flickr</a>, are powerful signs of cultural change. At at time when<a href="http://www.cnn.com/2009/WORLD/meast/06/14/iran.protests.twitter/index.html" target="_blank"> Iranian activists are using Twitter applications</a> to get around government censorship, the article appears prescient.</p>
<p>- <a href="http://www.lipmanhearne.com/team/reilly/" target="_blank">Lee Reilly</a>, <em>Vice President,Interactive</em></p>
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		<title>&#8220;Thufferin’ Thuccotash&#8221; &#8211; Plotting a media strategy in a 2.0 world</title>
		<link>http://www.lipmanhearnecommons.com/2009/05/thufferin%e2%80%99-thuccotash-plotting-a-media-strategy-in-a-20-world/</link>
		<comments>http://www.lipmanhearnecommons.com/2009/05/thufferin%e2%80%99-thuccotash-plotting-a-media-strategy-in-a-20-world/#comments</comments>
		<pubDate>Tue, 05 May 2009 19:59:07 +0000</pubDate>
		<dc:creator>Rob Moore</dc:creator>
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		<guid isPermaLink="false">http://www.lipmanhearnecommons.com/?p=389</guid>
		<description><![CDATA[I had the opportunity to sit on the judging panel for the upcoming AMA Higher Education Symposium – coming up November 15-18 in Boston. Not that I was able to be there the day the selections were made, having been called to a “can’t miss” meeting near Atlanta.  So, rather than sitting with my colleagues [...]]]></description>
			<content:encoded><![CDATA[<p>I had the opportunity to sit on the judging panel for the upcoming <a href="http://www.marketingpower.com/Calendar/Pages/marketingevent_highereducation_2009.aspx" target="_blank">AMA Higher Education Symposium – coming up November 15-18 in Boston</a>. Not that I was able to be there the day the selections were made, having been called to a “can’t miss” meeting near Atlanta.  So, rather than sitting with my colleagues in an airless O’Hare meeting room, I was enjoying a beautiful spring day in the Blue Ridge mountains with blooming redbud and dogwood trees…the sacrifices we make!</p>
<p>I did evaluate all the submissions, though, and gave my recommendations to the committee.  And what struck me most about the proposals we reviewed – nearly 100 in all – was that more than a third of them focused around web 2.0, social media, and related topics.</p>
<p>The word “tweet” hasn’t been tossed around this much since the last Looney Tunes cartoon fest.  But for any smart marketer – as for Sylvester – the issue not just sighting that elusive prey, but figuring out how to wrap our claws around it.  Thufferin’ Thuccotash!  <a href="http://www.lipmanhearnecommons.com/wp-content/uploads/2009/05/sylvester.jpg"><img class="aligncenter size-full wp-image-390" title="sylvester" src="http://www.lipmanhearnecommons.com/wp-content/uploads/2009/05/sylvester.jpg" alt="sylvester" width="90" height="127" /></a></p>
<p>The key is to discern not just what can we do – because the options are truly staggering – but what we must do.  Resources – both cash and time – are scarce.  So how do we determine which of the many social media opportunities we should invest in and which are just a passing fancy?  My answer, for now, is straight Machiavelli:  “I must see where my followers are going so I can lead them.”</p>
<p>In which formats are your target audiences engaged?  And is this all unadulterated UGC or are they receptive to – clicking or tagging or digging – a more “institutional” voice in their desired format?  Are they involved in serious exploration of content – as relates to critical decision-making – or are they surfing the ripples?</p>
<p>On a site I spent some time on recently – <a href="www.mynextcollege.com" target="_blank">www.mynextcollege.com</a> – “The Dean” balances comments between snarky and solid, all grounded by his signature “does it look like I work here?”  And then there are all the sites that are pure UGC – <a href="www.ratemyprofessors.com" target="_blank">www.ratemyprofessors.com</a>, <a href="www.collegeconfidential.com" target="_blank">www.collegeconfidential.com</a>, <a href="www.studentsreview.com" target="_blank">www.studentsreview.com</a>, <a href="www.myusearchblog.com" target="_blank">www.myusearchblog.com</a>, and their ilk – and the 900-pound gorillas of <em>Facebook</em>, <em>Myspace</em>, <em>YouTube</em>, <em>Flickr</em>, and (a baby gorilla) <em>Ning</em>.</p>
<p>Any “final” resolution now would be absurd to project; new platforms crop up almost daily.  There are some that are nearly the “price of admission” to be considered in the game at all – notably, the upland gorillas mentioned above.  But there are some things to keep in mind as you develop content for these venues:</p>
<p>•    <strong>Focus:</strong> Your audience will tell you.</p>
<p>•    <strong>Voice:</strong> All research shows that today’s prospective students are very aware of when they’re being “marketed.”  And the research also shows that they don’t necessarily mind being the target, if the outreach is funny, relevant, and fits their interests.</p>
<p>•    <strong>WOM and viral:</strong> The ultimate goal is to be so in the middle of the conversation that people digg you forward – as happened with the <a href="http://www.youtube.com/watch?v=zmj1rpzDRZ0" target="_blank">University of Minnesota with their “science of Watchmen” </a>video on <em>YouTube</em> that got more than 1.5 million hits.  And was this successful because people wanted to know about the University of Minnesota? Of course not – it’s because they’re geeks for Watchmen.  Give them something that they’re interested in, and they’ll center it in the discourse.</p>
<p>•    <strong>‘Tude:</strong> You gotta have ‘tude, dude.  Whether you’re talking with prospective or current students, alumni, or web wanderers, you have to put forward some sort of characteristic energy and stance that make people sit up and take notice, laugh, get mildly offended – or just notice you.</p>
<p>•    <strong>Integration:</strong> Your social media presence has to connect to everything else you’re doing – as in any brand communications initiative.  If you create a presence in social media, or establish a personality, you have to “pay off” that presence and personality in your website, direct marketing materials, publications, and the like.  Otherwise, you’re just confusing the market, and nobody can afford to do that.</p>
<p>So, I’m not tweeting yet – having been intimidated by the Chicago tweetmaster who has posted 20,000 times since the first of the year (once every six minutes, 18 hours a day, seven days a week) – but if you want me to I’ll start.  Just let me know and I’ll try to figure out what to say.  (Hey, it’s six minutes later and I don’t have any new thoughts!  Uh-oh…)</p>
<p>- <a href="http://www.lipmanhearne.com/team/moore/" target="_blank">Rob Moore</a>, <em>Managing Partner</em></p>
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		<title>Is Twitter the messaging system we never knew we needed?</title>
		<link>http://www.lipmanhearnecommons.com/2009/04/is-twitter-the-messaging-system-we-never-knew-we-needed/</link>
		<comments>http://www.lipmanhearnecommons.com/2009/04/is-twitter-the-messaging-system-we-never-knew-we-needed/#comments</comments>
		<pubDate>Mon, 06 Apr 2009 23:39:07 +0000</pubDate>
		<dc:creator>ElizabethW</dc:creator>
				<category><![CDATA[On Our Radar]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[nonprofit communications]]></category>
		<category><![CDATA[resources]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[twitter]]></category>

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		<description><![CDATA[Maybe so—although, if you’re watching Stephen Colbert, you might be a bit confused. When Colbert hosted Biz Stone, one of the co-founders of Twitter, he was characteristically hard on him. “This sounds like the answer to a problem that we didn’t know we had until I invented the answer,” he said. On the other hand, [...]]]></description>
			<content:encoded><![CDATA[<p>Maybe so—although, if you’re watching Stephen Colbert, you might be a bit confused. When <a href="http://www.colbertnation.com/the-colbert-report-videos/223487/april-02-2009/biz-stone" target="_blank">Colbert hosted Biz Stone</a>, one of the co-founders of Twitter, he was characteristically hard on him. “This sounds like the answer to a problem that we didn’t know we had until I invented the answer,” he said. On the other hand, <a href="http://twitter.com/stephenathome" target="_blank">Colbert himself twitters</a>. And the messaging system we never knew we needed was overloaded today.</p>
<p>More seriously, when Colbert asked Stone why celebrities and politicians are such prolific users of Twitter (a half million people subscribe to Shaquille O’Neal’s Twitter feed), Stone explained that Twitter is a way for them to control their own messaging.</p>
<p>There may be a lesson here for nonprofits and other organizations. Twitter could be a great tool to control messaging when rumors are flying, or to build up anticipation (and support) in the midst of controversy or times of crisis (like our current economic situation.) For instance, the City of Chicago could be twittering right now, tracking the proceedings  and pumping  up interest in advance of the Olympic Committee’s first public statements about Chicago’s controversial bid to host the 2016 Summer games, which is happening tomorrow.</p>
<p>But of course in that case, Chicago’s communications problems have certainly been known for a while now.</p>
<p>-<a href="http://www.lipmanhearne.com/team/farrell/" target="_blank"> Elizabeth Farrell</a>, <em>Marketing and Communications Manager<br />
</em></p>
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